Genpact Mega Walkin B.tech Freshers | Tech Support - 100 Opening(s)

Job Description

Special Recruitment Walk-in Drive 
Process Associate / Developer - Technical Support 

WORK LOCATION  : DELHI-NCR / Hyderabad 

Job Role: 

Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
Document & add new issues/solutions to Knowledge Management Repository.
Utilize professional techniques to retain & delight customers.
Use of soft skills - Listen, Empathy, Courtesy etc.
Provide quality service & resolve concerns efficiently & professionally

Desired Profile WALK-IN INTERVIEWS
Interview Date : Nov 28th to Nov 30th (Friday to Sunday)
Walk-in Timing : 10am to 3pm
Work Location : Delhi- NCR / Hyderabad
Contact Details : 1800 103 0050 (Hiring Toll Free)

Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.

Venue:

Kolkata : Genpact, Unitech Infospace, C1, 1st floor, Rajarhat, New Town, Kolkata. 
Contact : Ananya - 8334000403

Vizag: Alacrity R S, Behind Andhra Sports Bus stand, 30-15-56, 2nd Floor, Beside HDFC bank Dabagarden, Vizag 
Contact : Padma-9014421199 

Bangalore: Genpact, Salarpuria Soft Zone, Block - B, Bellandur Village, Varthur Hobli, Bangalore 
Contact: Shanthi - 9885035251 


Experience 0 - 2 Years
Industry Type BPO / Call Centre / ITES
Role Associate/Senior Associate -(Technical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education
UG - B.Tech/B.E. - Any Specialization, Computers, Electrical, Electronics/Telecommunication

PG - Post Graduation Not Required

Doctorate - Doctorate Not Required

Compensation: 1,75,000 - 2,25,000 P.A. +incentives
Location Bengaluru/Bangalore, Visakhapatnam/Vizag, Kolkata
Keywords Communication Skills Voice Support technical support tech support technical support engineer technical support executive helpdesk it helpdesk tse
Contact Hiring Team 
GENPACT INDIA 
Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon 
GURGAON,Haryana,India 122002
Telephone 18001030050
Website http://www.genpact.com

Reference pal_freshpt