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Oracle Hiring Freshers/Exp for Technical Analyst

Oracle Hiring Freshers/Exp for Technical Analyst @  Bangalore

Company Name : Oracle

Website : www.oracle.com

Role : Technical Analyst


Qualification  : BE/BTech

Experience : Freshers/Exp

Location : Bangalore

Company Profile:

With more than 380,000 customers including 100 of the Fortune 100 and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data center–from servers and storage, to database and middleware, through applications.

Job Description:

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Job Requirements:

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.

One year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).

Other Details:

Worked extensively on PSFT HRMS applications administration (well versed in applying Tax Updates / knowledge of Change Assistant / Project Migration. General PeopleSoft-Administration knowledge. Day-to-day production support tasks, monitoring, health checks, preventive checks. Willing to work in shifts on rotation basis. Excellent verbal, communication and customer management skills.

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