Company Name: IBM
Role : Technical Support Associate
Website: www.ibm.com
Qualification : B.E/B.Tech/Diploma/Others
Experience: 0-2 Years
Location: Bangalore, Hyderabad
Job Description :
Technical Support Associate Remote Infrastructure support delivery.
Perform problem cause analysis.Resolve routine customer problem.Ability to Identify Opportunity & Implement Process Improvements.
Ability to meet a set of defined account agent productivity measurements.
Candidate Profile :
Candidate should possess B.E/B.Tech/Diploma/Other degree from a recognised university.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Should have Excellent oral and written communication skills.
Excellent customer service orientation.
Ability to identify basic hardware parts and aware of basic hardware concepts.
Skilled in commercially standard software applications and major desktop operating systems.
Click Here To Apply
Role : Technical Support AssociateWebsite: www.ibm.com
Qualification : B.E/B.Tech/Diploma/Others
Experience: 0-2 Years
Location: Bangalore, Hyderabad
Job Description :
Technical Support Associate Remote Infrastructure support delivery.
Perform problem cause analysis.Resolve routine customer problem.Ability to Identify Opportunity & Implement Process Improvements.
Ability to meet a set of defined account agent productivity measurements.
Candidate Profile :
Candidate should possess B.E/B.Tech/Diploma/Other degree from a recognised university.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Should have Excellent oral and written communication skills.
Excellent customer service orientation.
Ability to identify basic hardware parts and aware of basic hardware concepts.
Skilled in commercially standard software applications and major desktop operating systems.
Click Here To Apply
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