Company Name : Mphasis
Website : www.mphasis.com
Role : Entry Level Candidates
Qualification : BE/BTech/BA/BSc/BCom/MBA/MCA
Experience :Freshers/Exp
Location : Bangalore
Event Date : 26 Sep 2014
Event Time : 09:00 AM - 12:30 PM
Company Profile:
Mphasis consistently delivers global Infrastructure Technology Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services through a combination of technology know-how, domain and process expertise.Mphasis brings to their clients a credible and experienced global leadership team driving service delivery through the next generation global delivery model.We service clients in Financial Services & Insurance, Manufacturing, Healthcare, Communications, Media & Entertainment, Government, Transportation & Logistics, and Consumer & Retail industries worldwide.
Principal Accountabilities (Key Result Areas):
1. Handling incoming Calls.
2. Providing resolution to Customers on queries related to billing cycle and order status.
3. Ensure that the required Service Level Agreements (SLA's) are met.
4. Participate in coaching’s, reviews and training assessments & personnel in conjunction with department managers.
Standards for Measuring Success:
1. Customer Satisfaction.
2. Meeting required average handle time.
3. Quality scores.
Key Skills:
1. Excellent Communication skills.
2. Language 1 – English Proficiency Level- Excellent.
3. Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Handles complex detailed argumentation well.
4. Language 2 – Kannada/ Tamil/ Telugu/ Malayalam Proficiency level- High.
5. Ability to work under extreme pressure.
6. Use of call center terms and vocabulary.
Documents to Carry:
Two copies of resume.
One passport size photograph.
Other Details:
There are no registration charges .
Please carry two resumes and photographs.
Kindly refer this job to your friends.
Venue Details:
Yellamma Dasappa Institute Of Technology,
Raghuvanahalli, 14th km, Road,
Kanakapura Main Road, NH 209,
Kanakapura, Karnataka 560062.
Contact Details:
Aqhil Syed : 04065144194
Website : www.mphasis.comRole : Entry Level Candidates
Qualification : BE/BTech/BA/BSc/BCom/MBA/MCA
Experience :Freshers/Exp
Location : Bangalore
Event Date : 26 Sep 2014
Event Time : 09:00 AM - 12:30 PM
Company Profile:
Mphasis consistently delivers global Infrastructure Technology Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services through a combination of technology know-how, domain and process expertise.Mphasis brings to their clients a credible and experienced global leadership team driving service delivery through the next generation global delivery model.We service clients in Financial Services & Insurance, Manufacturing, Healthcare, Communications, Media & Entertainment, Government, Transportation & Logistics, and Consumer & Retail industries worldwide.
Principal Accountabilities (Key Result Areas):
1. Handling incoming Calls.
2. Providing resolution to Customers on queries related to billing cycle and order status.
3. Ensure that the required Service Level Agreements (SLA's) are met.
4. Participate in coaching’s, reviews and training assessments & personnel in conjunction with department managers.
Standards for Measuring Success:
1. Customer Satisfaction.
2. Meeting required average handle time.
3. Quality scores.
Key Skills:
1. Excellent Communication skills.
2. Language 1 – English Proficiency Level- Excellent.
3. Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Handles complex detailed argumentation well.
4. Language 2 – Kannada/ Tamil/ Telugu/ Malayalam Proficiency level- High.
5. Ability to work under extreme pressure.
6. Use of call center terms and vocabulary.
Documents to Carry:
Two copies of resume.
One passport size photograph.
Other Details:
There are no registration charges .
Please carry two resumes and photographs.
Kindly refer this job to your friends.
Venue Details:
Yellamma Dasappa Institute Of Technology,
Raghuvanahalli, 14th km, Road,
Kanakapura Main Road, NH 209,
Kanakapura, Karnataka 560062.
Contact Details:
Aqhil Syed : 04065144194
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