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Tesco Hiring Freshers For Technical Support Associate

Tesco Hiring Freshers For Technical Support Associate @  Bangalore

Company Name: Tesco Hindustan Service Centre

Website: www.tescohsc.com

Qualification : Any Graduate

Experience: Freshers

Location: Bangalore

Job Description

Technical Support Associate
    
To interact with store personnel working in the stores in UK through  calls and resolve their queries 

related to any part of the store (Front End / ShopFloor / Backoffice)
    
The role is responsible for delivering an excellent standard of customer service to Tesco’s internal 

customers and uses their expertise to effectively troubleshoot issues raised during a call/ through 

mails exchanged.
    
To be aware about business and customer needs and offer accurate and comprehensive information 

in the mail/during a call. To consistently exceed set daily and monthly targets on customer service 

availability and any other agreed performance parameters.
    
Adhere to and comply with organization’s compliance policies and procedures pertaining to the 

process.

Candidate Profile

Candidate should possess  any degree from a recognised university.
    
Candidate should have good communication and analytical skills.

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