IBM Walk-ins For Freshers/Exp On 6th to 10th January 2014 @ Hyderabad

IBM Walk-ins For Freshers/Exp On 6th to 10th January 2014

Company Name : 

IBM

Role :   Technical Support Asscoicate

Experience :  0-4yrs

Qualification : Bachelor’s Degree/ Diploma

Location :  Hyderabad, Bangalore

Salary Offered: As Per Industry

Job Details:
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery
perform problem cause analysis
Resolve routine customer problem
Ability to Identify Opportunity & Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.
Understanding of operating systems.


Walkin Details : 

Walkin Date : 6th to 10th January 2014

Time: 01.00PM to 04.00PM

Venue :
IBM India Private Limited, 
EGL D Block , 
Intermediate Ring Road,
Koramangala, 
Bangalore- 560071

Or

IBM India Pvt Ltd, 
IBM Tower, 3B, 
MindSpace, 
Survey No. 64, 
APIIC Software Layout, 
Madhapur, 
Hyderabad-560081